Service terms for cleaning appointments and scheduling.

Last updated: July 3, 2026

Use of This Website

This website provides information about HEPTOSE 81WOODFISH LINE INC, a residential and commercial cleaning services company. Serving Covington, KY and surrounding areas. By using this website, you agree to these Terms & Conditions.

Cleaning Appointment Requests

Customers may request cleaning appointments through our Contact Us or Book Appointment forms. A submitted request does not guarantee availability or create a confirmed appointment until details such as timing, service scope, property access, and customer needs are reviewed and confirmed.

Scheduling and Arrival Updates

We may contact customers by phone, email, or SMS when the customer has opted in to coordinate appointment scheduling, reminders, arrival notifications, service updates, and customer support.

Customer Responsibilities

Customers are responsible for providing accurate contact information, service addresses, access instructions, and information about priority areas, delicate surfaces, pets, safety concerns, or restrictions that may affect cleaning service.

SMS Communications

If you provide your mobile phone number and check the SMS opt-in box, you agree to receive SMS messages from HEPTOSE 81WOODFISH LINE INC at the phone number provided regarding appointment reminders, scheduling updates, technician arrival notifications, and customer support. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase.

Changes to These Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page with the updated date.

Contact Information

Questions about these Terms & Conditions may be sent to service@heptosehome.online, by phone at , or by mail at 621 GARRARD ST, COVINGTON, KY 41011.